After contacting support, you will be provided with instructions on the necessary steps to unblock your account and obtain a refund. In most cases, it will be enough to provide additional information or the necessary supporting documents to unlock your account.
Contact information for exchanges can be found in this article.
However, sometimes situations arise when an account is blocked at the request of law enforcement agencies or due to compliance with the laws of the countries in which the Binance exchange operates. In such cases, resolving the problem may depend on cooperation with the relevant authorities, and Binance support may not be able to help.