The primary goal of using Bitcoin mixers is to protect user privacy. Unlike traditional banking systems, transactions on the blockchain are public and can be traced. A Bitcoin mixer helps obscure the real addresses of senders and recipients, making it harder to identify the parties involved in the transaction. This is important for those who value anonymity and do not want their financial activities to be publicly visible.
Unfortunately, these privacy goals have a downside. A user who employs a mixer might intentionally hide the history of the funds' origins. The cryptocurrency might have been stolen, acquired from the darknet, or obtained through ransomware. Addresses holding such cryptocurrency are flagged by AML (Anti-Money Laundering) providers as high-risk, making it difficult to cash out the cryptocurrency through popular centralized exchanges. To reduce the likelihood of these risks, malicious actors use mixers to ensure that the funds' history does not trace back to a high-risk address.